415: Capturing Team Wisdom: Social Strategies for Knowledge Sharing in the Workplace

The Challenge this session addresses is the urgent need to capture and transfer vital knowledge within industries facing an aging workforce and a shrinking pool of new talent. As experienced employees with deep, experience-based knowledge approach retirement, there's a significant risk of losing this invaluable resource. Concurrently, fewer graduates are entering the workforce with the necessary skills, creating a critical gap in expertise. This session will showcase one company's approach to addressing this challenge through social learning and knowledge management.

As industries face the prospect of an aging skilled workforce and a shrinking incoming talent pool, capturing and retaining team knowledge is essential. Jill Guffey from Lease Crutcher Lewis, a Pacific Northwest general contractor with a history of delivering complex and sustainable projects, will share their innovative approach to address these trends. By leveraging tactful social learning and knowledge management strategies, Jill will share how they have launched a robust learner community to ultimately address and overcome these challenges. Jay Kolbenson from Docebo will complement the discussion with insights on how these strategies align with broader industry trends, offering a concise overview of what's being observed across various sectors.

This session will provide practical guidance on managing team knowledge, supporting talent development, and implementing effective social learning practices.