313: HR Chatbots: Today's Capabilities, Tomorrow's Possibilities

Like any technology that takes the world by storm, chatbots and AI have recently dominated the headlines. All the fervor, enthusiasm and doomsaying can clutter our inboxes, social media feeds, and minds. But how do we create a practical implementation plan that helps our organizations today while preparing for what's quickly coming in the rapidly emerging future?

In this session, we will examine what chatbots are doing 'today' to support HR initiatives such as recruiting and talent acquisition support, new hire onboarding support, and employee engagement use cases. We will also take a practical look at what features are coming 'tomorrow', including advanced employee well-being support, truly personalized tutoring, real-time safety monitoring, cross-cultural and multilingual bridging, and more.

In this session you will learn:

• Common uses of chatbots and AI in today's environment
• Trends of what to expect in the near and midterm future
• A framework to understand the technical aspects of AI

Technology discussed: ChatGPT, Gemini, Bing, Synthesia, ElevenLabs, Gamma App, Mobile Coach, and other AI-centric products